Sticky post
Happiness for everyone: working with a disability at Automattic
Have you ever wondered whether you’d ever find a job that was the right fit? Where you’d be able to open your computer and, instead of dread, unhappiness, and a sense of being weighed down, feeling good about being there and excited about digging into your workday? I used to suffer from those same negative feelings… After a long commute, I’d sit outside my workplace … Continue reading Happiness for everyone: working with a disability at Automattic
My Daily Work as a Woo Happiness Engineer…
Are you considering joining Automattic as a Happiness Engineer and want to learn more about the work we do and what you can expect? Buckle up, as I’ll give you a hands-on guide of what a typical day looks like for a Happiness Engineer like me. What hours do Happiness Engineers work? The short answer is: the hours they prefer. I set my own work … Continue reading My Daily Work as a Woo Happiness Engineer…
A Day in the Life of a Woo Happiness Engineer…
Being a Woo Happiness Engineer is absolutely amazing. It gives you the opportunity to make a positive impact, bit by bit, on the lives of individuals and businesses who trust you to help and guide them with their stores. What does my typical day look like? When I started, my main role was to support all our extensions in the WooCommerce Marketplace and connect with … Continue reading A Day in the Life of a Woo Happiness Engineer…
A brief look into how a Trust & Safety Wrangler organizes their workday
As a Trust & Safety Wrangler, I contribute to making sure the web is a safer and better place. I work in content moderation by assessing if websites and blogs hosted on WordPress.com comply with our Terms of Service, User, and Store Guidelines. My workday goes mostly around reviewing reports. Most of them are sent to us through our contact forms, but we also have … Continue reading A brief look into how a Trust & Safety Wrangler organizes their workday
Five Tips for Preparing to Apply to the Happiness Engineer Position
The opportunity to become a Happiness Engineer is an exciting one, and with all the excitement comes a lot of expectations as well! You’ve likely read about the work of a Happiness Engineer, and how we’re passionate about helping our customers with everything WordPress. If you share our passions and think you could be a good fit for the position, we would love for you … Continue reading Five Tips for Preparing to Apply to the Happiness Engineer Position
5 Tips for Working Remotely
Before joining Automattic in 2019, I worked as a freelancer (remotely) for about 12 years. During those years, I learned a great deal about managing my time, creating systems, and staying motivated while working from my home office and all of the distractions being at home brings. Of course, I’m still learning new ways to be effective and organized (never stop learning!), but I thought … Continue reading 5 Tips for Working Remotely
FAQ: Happiness Engineers And Flexibility
Automattic powers many sites worldwide with its large assortment of products, so our support team is available every day of the week to best serve our customers. But what does that mean for our Happiness Engineers’ schedule? Q: What does a typical workday look like for Happiness Engineers? Generally, a Happiness Engineer’s workday consists of eight work hours, six of which are typically spent working … Continue reading FAQ: Happiness Engineers And Flexibility
Meet a Happiness Engineer: James Homuth
Have you ever wondered what it’s like to be a Happiness Engineer? Can you really turn customer support into a career? We interviewed James Homuth, a Happiness Engineer based in Ottawa, Ontario (Canada) who has been at Automattic for less than a year to find out more about his experience. Q: You’ve been really active on internal P2s and Slack. I feel like you’ve been … Continue reading Meet a Happiness Engineer: James Homuth
5 Surprising Facts I’ve Learned About Working Remotely
Here at Automattic, we have been doing this work-from-home thing for a long time now. This was actually how I found out about the Happiness Engineer position. My family is kind of spread out across three different continents, and I felt like working from home would help me spend more time with them, see my nieces grow up, and also explore the world. That said, … Continue reading 5 Surprising Facts I’ve Learned About Working Remotely
What to Expect During Your First Three Months as a Happiness Engineer
Howdy! My name is Stewart, and let me first start by saying how much I have enjoyed this career change! The first three months were a breeze and went by so quickly. However, I would like to give you a peek behind the curtain to show you what you can expect during your first three months at Automattic. I think you are going to like … Continue reading What to Expect During Your First Three Months as a Happiness Engineer
Happiness Everywhere 